Details for Northfield Savings Bank is hiring an Electronic Banking Specialist

Updated

Electronic Banking Specialist
Call Center Representative
Berlin
There is no better time to join the NSB team!

Northfield Savings Bank is looking for two professionals to join our team as
an Electronic Banking Specialist and a Call Center Representative for our
Berlin Operations Center. Both positions offer an excellent opportunity to
work for a premier Vermont mutual savings bank.
Electronic Banking Specialist:
• The Electronic Banking Specialist will be responsible for online banking
support and administrative duties. This individual will perform daily
maintenance and changes in response to branch and customer requests,
will support customers as they navigate through online banking, and
maintain accurate departmental reporting.
Call Center Representative:
• The Call Center Representative will be responsible for the delivery of
exceptional customer service, by providing prompt, accurate telephone and
email communications. Developing customer relationships by earning trust
and maintaining confidentiality is essential to this position. Strong
communication skills and comfort with digital banking are required to
address customers’ questions and navigate NSB’s online banking system.
Requirements:
• Both positions require a High school diploma, general education degree
(GED), or equivalent.
• The Electronic Banking Specialist also requires at least one year of
banking experience.
Northfield Savings Bank, founded in 1867, is the largest banking institution
headquartered in Vermont. NSB offers a competitive compensation and
benefits package including medical, dental, profit sharing, matching 401(K)
retirement program, professional development opportunities, and a positive
work environment supported by a team culture. Northfield Savings Bank
hours of operation are Monday – Friday generally 8:00 a.m. to 5:00 p.m.
Please submit your application and resume to:
Careers@nsbvt.com (Preferred)
Or mail: Northfield Savings Bank, Human Resources
P.O. Box 7180, Barre, VT 05641-7180
Equal Opportunity Employer/Member FDIC

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